Using mediation to resolve conflicts and disputes
If you can't sort out a disagreement or conflict among the people involved, mediation is a useful way to try to resolve disputes, without resorting to legal action.
The Information sheet below will help you learn more about mediation - what it is, how it works, and what you should know in order to get the best out of the process.
Resources
Mediation services
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A free dispute resolution service funded by the Victorian Government.
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The LIV is the professional membership association for Victorian lawyers and provides details of approved legal practitioners qualified to conduct mediations. Mediators are listed together with their contact details and areas of practice or specialisation.
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LEADR is an Australasian, not-for-profit organisation that promotes and facilitates the use of dispute resolution processes including mediation. Call 02 9251 3366 or 1800 651 650.
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The Institute of Arbitrators and Mediators Australia is an national, independent arbitration and mediation service. Ph: (03) 9607 6908.
Other
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This website explains the role of the Magistrates’ Court, as well as mediation and the Magistrates’ Court.
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This is a helpful website on reaching agreement in disputes.
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Victoria Law Foundation is a not-for-profit, independent statutory body that helps Victorians understand the legal system and the law. The Foundation publishes a variety of free publications to help you resolve common disputes.Call: (03) 9604 8100.
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This is a helpful basic overview of mediation.
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NADRAC is an independent body that provides policy advice to the Australian Attorney-General on the development of ADR. The Council also promotes the use of dispute resolution in Australia. Ph: (02) 6141 3222.