Internet Merchant Privacy & Security Policy

Introduction

The Public Interest Law Clearing House Inc. (PILCH) regards your privacy as an important part of our relationship with our customers /supporters. The following privacy policy applies to all PILCH users and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact the Director of Operations on (03) 8636 4400.

Collection of Information

Any information collected by PILCH is collected via correspondence from you or your company. This may be via telephone, email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from PILCH customers/supporters are required in order to provide you with our services and/or a high level of customer/supporter service.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website you can email us at webmaster@pilch.org.au

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, or if you no longer want us to hold such information or communication with you, you may correct, update, delete or deactivate it by emailing us at webmaster@pilch.org.au

Provision of Services

If you register to attend an event, purchase a service from us, or if we provide you with a service, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for invoicing purposes and for registrations etc. If we have trouble processing an order, we will use this information to contact you.

Communications

PILCH uses personally identifiable information for essential communications, such as emails, and invoicing and receipting.

We may also use this information for other purposes, including contacting you by email to let you know about our events or other activity. If at any time you wish not to receive such correspondence, you can request to be removed from any mailing lists by emailing us at webmaster@pilch.org.au

Disclosure to Third Parties

PILCH may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

PILCH does not share any information with third parties for any unknown or unrelated uses.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the PILCH site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain names http://www.pilch.org.au and register.pilch.org.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

PILCH Security Policy

PILCH uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

Ø Payments are fully automated with an immediate response.

Ø Your complete credit card number cannot be viewed by PILCH or any outside party.

Ø All transactions are performed under 128 Bit SSL Certificate.

Ø All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

Ø eWAY is an authorised third party processor for all the major Australian banks.

Ø eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by PILCH

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au. If you have any enquiries regarding the payment services offered by eWAY please visit their website at www.eWAY.com.au.