On 27 August 2004, the Clinic ran a training workshop on 'Client-Focused Communication and Critical Incident Management'.

The workshop covered the following topics:

• Introduction and Aims
• Empathetic Communication
• Client-Focused Lawyering
• Critical Incident Prevention, Management and Debriefing

For further information, please contact us on (03) 9225 6680.

Ó Public Interest Law Clearing House (Vic) Inc 2003